Here are some letters from our guests thanking us for their experience.
Dear Cathy, Mandy, Bec and the boat crew,
We had such a lovely time on Saturday 16th April. Thank you for all your help and advice and taking away the stress of planning our wedding reception. The staff were very friendly and did a great job of looking after us and our guests. The food was delicious and the decorations were lovely. We all enjoyed ourselves so much that we were reluctant for the cruise to end.
Thank you for some lovely memories,
Karen and Mark Green
I would highly recommend anyone thinking of having an event with Mandurah Cruises. The communication before, during and after the event was excellent. The staff in the office and the crew on our boat were awesome and we had a blast!!
The cruise was all that I hoped for & everyone mentioned how well they enjoyed the cruise. Cathy, Joy & the Skipper Mike could not have done anything better. Being residents of Halls Head, almost every day my wife and I take a drive along the Western Foreshore of the estuary near Henry Sutton Grove. Frequently we see Mandurah Cruises boats carrying tourists as they are shown dolphins and briefed on points of interest. A cruise is a must for any visitor to Mandurah and it will be their highlight.
Dear Cathy, Mandy and all the crew who were on board our wedding reception cruise on Saturday night, we just want to say a huge thank you.
Cathy from the very beginning you’ve been fantastic (and very patient)! I had a very clear picture of what I wanted our reception to look like and you took all my constant emails, changes and questions on board (literally) and pulled it all together better than I could have imagined. I never once stressed or worried about the reception which allowed me to focus all my time and efforts into the ceremony. The upstairs deck was just magical that was definitely our favourite part. We had so many comments on how lovely the food and crew were.
Mandy did a great job of looking after everyone always asking if we were okay and if she could get anything for us. She walked around behind me picking up my train while I was too busy concentrating on dishing that delish sticky date pudding! It was her first wedding with Mandurah cruises and she did a wonderful job. Then to have the boat return to dock just after 10:30 and see Cathy’s smiling face come on board to say congratulations and help the others with the clean up was a lovely surprise.
The entire crew made us feel so welcome and relaxed. If you’re reading this considering the dancing dolphin as a reception venue for a small intimate reception then you will not be disappointed, it truly was fantastic. We are looking forward to photos because I’m sad to say that I didn’t take any! We were too busy taking it all in and enjoying our family and friends. Small intimate and romantic, that’s exactly what we wanted and was exactly what the crew achieved for us.
We could not have been happier with the entire process from the initial meeting to the end of our big day. So thank you team for all your help!
From the very happy bride and groom.
Ben & Alysha Christensen
I am just writing to thank the crew of the Dancing Dolphin for the wonderful cruise today 18 November 2015 we took my mother for her 80th birthday and the whole crew made the experience so enjoyable, they were friendly yet professional throughout the whole cruise, the food was delicious and as one of my sisters has caeliac’s, which was mentioned on booking, this was fully catered for without a fuss being made, the boat itself was so clean and inviting, again a credit to the crew, all up it was a wonderful and enjoyable afternoon and one we will certainly be re-living and recommending. Please pass my thanks to the crew involved thank you.
On behalf of myself and Matthew, I would like to thank you and all of the staff at Mandurah Cruises for a wonderful celebration of Matthew’s birthday yesterday. From our first approaches you have been completely helpful and professional at all times. We were so impressed by the entire afternoon yesterday and that is truly a credit to the dedicated staff at Mandurah Cruises. The crew aboard Dolphin Discovery were warm and helpful and extremely efficient. The food was delicious and beautifully presented, the decorations were great and the way the bar staff assisted our visitors to get drinks while they were busy completing quizzes as well as the captain’s efforts to point out dolphins and take us exactly where we wanted were fantastic. Trying to organise an event from a distance is stressful, and you all made it so easy and pleasant on the day. Would you please pass on my thanks to the crew and everyone (especially you) who worked so hard to make the day special. We will certainly recommend Mandurah Cruises for events to our friends and will be happy to complete the survey!
I would like to say how beautiful things turned out to be (sure you can’t take credit for the weather which was simply stunning), but I found it to be much more than I expected – all staff took care of so much I thought would have been our responsibility yet allowed it to morph to suit my parents and their friends. My 60th is not too far away (scary, but that’s what happens if one is the eldest and its 60 years since parents got married!); I have Mandurah-based friends and lots of visitors; it is something I would never have thought of doing/recommending. But I will. Please thank the staff on this trip for taking such good care of my parents and helping create more beautiful memories for them. We realise how fortunate we are to still have these celebrations with them.
My wife and I would like to congratulate you and your Company for the planning and execution of the Celebratory Cruise, for our Diamond Wedding Anniversary, you provided for us, and our guests, on the ‘’Dancing Dolphin’’ on Sunday last, 24th May 2015. Aided by a perfect day, weatherwise, the whole celebration was admired by all and enjoyed by our guests. The service, by the crew and the facilities was impeccable and delivered in a most friendly and enjoyable manner. The catering, organised on your recommendations exceeded our expectations The same, of course, can be said of your own (Cathy Gionta – Functions Coordinator) personal contribution right from our first enquiry to the final disembarkation, so honest, helpful and satisfying to us. We will not hesitate in passing on our complete satisfaction to all showing interest
Arthur and Rosemary Goad
Nothing was too much trouble for the crew. They assisted me and the passengers beyond my expectations! And with a pleasant, friendly, helpful and cherry manner which is so important.
We just wanted to thank you for a wonderful night on Friday. The boat was set up beautifully with everyone very comfortable. Rod and the girls did an excellent job with all our needs catered to promptly and with a smile. We couldn’t have asked for more.
Please pass on our thanks and appreciation to Sunbreakers for the delicious food supplied. We had many comments on how nice the food was. Overall everyone had a wonderful time and Jeremy enjoyed his party immensely.
We will certainly recommend Mandurah Cruises for anyone wanting a ‘different’ function than the norm.
Kind regards to you and all the staff.
Shirley and Tony Iannello
Dear Rod & Kev
Re: Tourism Accreditation
I’m pleased to advise that Mandurah Cruises continues to meet and exceed the required accreditation standards. It is very rare for advisors to leave an accreditation visit with no additional recommendations to be implemented.
Tourism Council WA
Wow thank you so much, the families loved it and once again we saw lots of dolphins including “baby Giggles”. We were truly blessed with lovely weather for our weekend and a tired, but happy group, left Mandurah at the end of camp.
A huge thank you again
Averil – Camp Quality
Thank you very much for a wonderful cruise on the 24th. We had a fabulous time and will definitely recommend you to all of our friends. Thank you for your friendly service and attention to detail.
Ross & Lynette Domney.
Thank you for your email, it was a gorgeous our whole day from start to finish and everyone said how great the cruise was. Can’t believe it’s all done and dusted..
Thank you for all you effort and organising, it really was down to yourself, that made our day flow smoothly, definitely will send people your way, it was fantastic, thank you.
Thank you so much Rebecca, it’s been a pleasure to meet you and thanks again for everything.
Mr & Mrs Meredith, ha ha xx
thank you for the fabulous day yesterday for my party of 20 Probus members. We all had a great time, did not get wet and arrived home safely as per my schedule.
All members expressed gratitude for a most successful day and we thank you and your company for your assistance in making it so successful.
A repeat trip in the Spring or Autumn is possible.
Thanks again for all your assistance.
Melville Combined Probus Club
Thank you so much for the beautifully managed party cruise we had for my birthday. It was one of the best days of my life and my family and friends are still talking about what a great day it was.
Mandurah Cruises & Gift Shop is now part of an elite group of Australian businesses whose outstanding business practices have demonstrated great success and achievement.
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